Compass

Any matters requiring an urgent response or are safeguarding concerns need to be discussed with the Access and Response Team at 01454 866000 or sent to AccessandResponse@southglos.gov.uk.

In the meantime, please look through these links as there may be information that can help:

• Looking for information about the Early Help Assessment and Plan (EHAP)? Click here:
• Early help assessment and plan | South Gloucestershire (southglos.gov.uk)
• Early Help Assessment and Plan | SafeguardingSouth Gloucestershire Safeguarding (southglos.gov.uk)
• Looking for support for a child or young person’s mental health?  Consider accessing support from the child or young person’s GP or the School Health Nurse. For immediate concerns about a child or young person’s mental health, they should see the GP or phone 111 as a matter of urgency. Additional support may be found here:
• Off The Record: Free, self-referral counselling service for young people aged 11-25, who are experiencing low mood, depression, anxiety, phobias, self-harm, eating problems and/or anger. Young people can call, email or text, and services operate in Patchway, Kingswood and Yate. Also offer parent support groups and sessions. Can also see Facebook, Twitter and Instagram for more information and up to date groups and activities. Tel: 0808 808 9120. Website: www.otrbristol.org.uk. Email: hello@otrbristol.org.uk 
• Kooth:  Free, safe and anonymous online support for young people 11-18. Monday – Friday 12pm – 10pm, Saturday – Sunday 6pm – 10pm. On Kooth you can: Chat to our friendly counsellors; Read articles written by young people; Get support from the Kooth community; Write in a daily journal. https://kooth.com/ 
• NHS Avon and Wiltshire Mental Health Partnership Crisis Line: If it’s not a 999 emergency, but you are experiencing an immediate mental health crisis, you can call the 24-hour daily mental health response line: 0800 9539599 We can talk to you during a mental health crisis if you’re thinking of harming yourself, or if it’s too urgent to wait to speak to your GP, CAMHS worker or school. You can talk to us if you are considering going to A&E for mental health reasons or if you are under 18 years or the person you care for is under 18.  I need help now :: Avon and Wiltshire Mental Health Partnership NHS Trust (awp.nhs.uk) 
• Support with mental health and wellbeing for children | South Gloucestershire (southglos.gov.uk)

• Looking for support for a parent or adult’s mental health? Click here:
• NHS Talking Therapies (Vitaminds): Therapeutic interventions including counselling and group courses, in line with people’s differing needs, age 16+.  Self-referral via the website: Bristol Mental Health Services - North Somerset & South Gloucestershire (vitahealthgroup.co.uk) Tel - 0333 200 1893 
• One You South Gloucestershire: One You South Gloucestershire is a healthy lifestyles and wellbeing service for adults to help make important, lasting improvements to their health. The service is for all adults over the age of 18 who are a South Gloucestershire resident or registered with a GP practice in South Gloucestershire. https://oneyou.southglos.gov.uk/  
• Bristol Mind: Mental health resource for people in Bristol and the surrounding areas, providing information, signposting, advocacy, low-cost counselling and a hate crime service. Tel: 0808 808 0330 (Wednesday-Sunday 8pm-Midnight). Website: www.bristolmind.org.uk. Transgender helpline: 0300 330 5468 (Mondays and Fridays 8pm-midnight).

• Looking for information to support parents? Click here:
• Relationships matter | South Gloucestershire (southglos.gov.uk)
• Solihull: Free parenting resources for South Glos parents and carers to access. Parents/carers can use the following link and code ‘Concorde’ to log in: https://inourplace.co.uk/south-gloucestershire/
• Looking for information about SEND? Click here:
• SEND and You - SAY: Local SEN and disability information service (SENDIAS) - Information and support around Special Educational Needs and Disabilities, for children, young people and families. (previously Supportive Parents) Tel: 0117 9897725 Mon-Fri 9.30 - 4.30 (answerphone at other times), Email: support@sendandyou.org.uk   Website: https://www.sendandyou.org.uk
• South Glos Parent Carers: Information and groups for parents who have children with a disability and/or additional needs. Offers a weekly drop in for parents and carers, support groups, workshops, counselling and events. They also run the Parent Carer forum in South Gloucestershire to collect feedback and views from families with disabled children. Website: www.sglospc.org.uk Email: team@sglospc.org.uk  
• The SEND Local Offer: Information, advice, support and services available to meet a range of needs and on a range of topics, for children and young people with SEN and disabilities, and for their parents/carers. Website: SEND Local Offer | South Gloucestershire
• Looking for information for someone experiencing financial difficulty? Click here:
• Get financial support to help with the cost of living | South
  Gloucestershire (southglos.gov.uk)
• Looking for information for families struggling with housing? Click here:
• Housing | South Gloucestershire (southglos.gov.uk)

To explore what other information, advice, and guidance is available to residents of South Gloucestershire, click here: Find information for adults, children and families | South Gloucestershire (southglos.gov.uk)