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Part of castle school education trust

"Castle School Education Trust is committed to high quality education across the primary, secondary and sixth form key stages. Our schools cover the South Gloucestershire area. We encourage independence within each school within a strong framework of values."

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Mangotsfield Secondary

  • The Mangotsfield Way -  Community : Love Learning : Respect : Challenge

Student Support

At Mangotsfield School, we are extremely proud of the cohesive network of support that we offer our students. On a day to day basis all students have access to one of our dedicated team of mentors who ensure that our students feel listened to and are an ideal first point of contact for parents. We also have a highly skilled and supportive team of SEMH (Social, Emotional and Mental Health) mentors who are available to provide more targeted support to students in order to help provide our young people with the tools that they need to be successful in school.

Referrals to our student support services are managed internally by our Behaviour Team Lead, Miss Sangeeta Kaur alongside your child’s Head of Year. If you would like to speak to the team, please contact us on 01454 862705 or email sangeeta.kaur@cset.co.uk.

If you have immediate concerns about the emotional/mental health or wellbeing of your child, we have provided some links below to websites and organisations who may be able to support you further.  Please be aware that the school does not endorse these sites or the services that they provide.

Young Minds

Young Minds is the UK's leading charity committed to improving the emotional wellbeing and mental health of children and young people.  Their website contains a wealth of useful information which can be accessed by clicking on the link below:


The NSPCC is the leading children's charity fighting to end child abuse in the UK. They help children who have been abused to rebuild their lives, protect those at risk and find the best ways of preventing abuse from ever happening.

Other websites that may be of help:-

  • Brook Bristol
  • Kooth - XenZone is a provider of online mental health services for children, young people and adults. Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.
  • National Online Safety - e-safety guides for parents, students and teachers.
  • Royal Society of Psychiatrists – The main professional body for psychiatrists in the UK believes that everyone needs knowledge to make informed decisions about their health and aims to produce information which is evidence-based, accessible and up-to-date. Their online A-Z leaflets cover all areas of mental health.
  • NHS Live Well
  • Talk To Frank – an advice section of the site for parents offering up to date advice and information about drugs, providing access to live chat, email and telephone support, as well as leaflets, FAQs and links to other sites.
  • Off The Record (OTR) – OTR is a mental health social movement by and for young people aged 11 to 25 living in Bristol and South Gloucestershire.

The Oak Hub:

The Oak Hub aims to provide personalised interventions and support for students with social, emotional and mental health needs. Our helping model to support students will include a range of SEMH strategies to create a bespoke intervention package for our students. The Oak Hub also acts as a safe space for students during social times, where they can find support or spend time in a welcoming environment. 

1:1 Therapeutic Mentoring:

1:1 mentoring which looks to address specific gaps in a young person's SEMH development. Alongside their mentor, students will identify individualised targets which will then be the focus of their sessions. SEMH mentors will support each young person in a safe and supportive environment, the end goal being that students are better equipped with the skills they need to overcome their barriers.

Behaviour Mentoring:

1:1 mentoring sessions which look to support students with their behaviour both in and out of the classroom. With the support of their mentor, students will identify areas of need and will explore strategies to support these areas. Progress is monitored closely and achievements noted and celebrated together.

LGBTQ+ Group:

This is a peer-led support group for students who are exploring their sexuality. It is a safe place for them to discuss the issues they are facing and to help build a sense of community.

School Nurse:

The School Nurse is available for specific referrals made by Heads of Year.

Something on your mind?  Advice and support is still available for young people in South Glos during the Coronavirus lockdown.  Call the School Health Nursing Team and have a confidential chat.  Further details are available by clicking here https://www.mangotsfieldschool.org.uk/docs/South_Glos_Poster.pdf

Young Carers Support:

Young Carers are children and young people who look after someone in their family who has a disability, a long-term illness, or is affected by mental ill health or substance misuse. Young carers may look after parents, care for a sibling, or another family member. Some students may not realise that they are young carers.

We are aware that some students at Mangotsfield Secondary are young carers. As a school, we are committed to offering extra support and ensuring that young carers can enjoy school and achieve the best outcomes in all aspects of their lives. To support this, we have a designated Young Carer Lead, Mrs Kyli Willetts, who can be contacted by emailing kyli.willetts@cset.co.uk or by calling the Main Reception on 01454 862700. We have established an online support group for our young carers in school which offers a sense of community and belonging and is used to communicate support and opportunities for our young carers.

Please feel free to contact Mrs Willetts if you would like to know more, or you think yourself or your child may be a young carer. You can also click here to find out more about Young Carers support locally.